Meet our people - Nepal

Because we believe that to understand the diverse Nepal economy, you need a team that is just as diverse, it’s our policy to support you with experts who have an in-depth understanding of the community. Whatever your needs, there’s a highly-trained team waiting to discuss them with you.

Our management team in Nepal brings with it an in-depth understanding of the insurance business and the experience of having designed and developed innovative solutions that meet both the local market needs and the customer expectations.
Name Position Email Phone
Mr. Nirmal Kajee Shrestha Vice President and General Manager 5555166
Mr. Ram Kumar Yadav Head of Operations 5555166 Ext. 301
Mr. Arun B. Basnet Chief Distribution Officer 5555166 Ext. 404
Mr. Rajiv Pathak
Acting Chief Financial Officer 5555166 Ext. 303
Mr. Basant Limbu Director, Training 5555166 Ext. 424
Mr. Anindra Raj Shrestha Director, Agency Management 5555166 Ext. 405
Mr. Surya B. Rai Director, Employee Benefits 5555166 Ext. 419
Mr. Purna C Dahal Sr. Manager, Legal 5555166 Ext. 331
Ms. Samita Gupta Manager, Personnel 5555166 Ext. 332
Ms. Archana Ghimire Manager, Underwriting 5555166 Ext. 201
Mr. Kamal Raj Aryal Manager, CSC 5555166 Ext. 101
Mr. Manoj Kumar Nepal Manager, Claims 5555166 Ext. 225
Mr. Basanta L. Shrestha Manager, Internal Audit 5555166 Ext. 233
Mr. Pratik Bickram Rana Manager, General Services 5555166 Ext. 347
Mr. Manish Shrestha Manager, Ethics & Compliance 5555166 Ext. 237
Mr. Bibhu Rawal Manager, Product Development & Management 5555166 Ext. 431
Mr. Anupam Kharel Manager, Risk Management 5555166 Ext. 239
Mr. Alok Khadka Asst. Manager, Distribution Services 5555166 Ext. 358
Mr. Anish Shrestha Asst. Manager, Information Technology 5555166 Ext. 325
Mr. Suman Sitaula Asst. Manager, Quality Management 5555166 Ext. 356
Mr. Ankeet B. Rajbhandari Asst. Manager, Marketing & Communications 5555166 Ext. 433

Information Officer: Ram K Yadav, Head of Operations, Mob No: 9801075713,

We believe that to best understand you and your needs, the people that you speak to on a day-to-day basis should have an in-depth understanding of the community as well as our products and services.  And so, it’s our policy to employ experts at every single touch point, thereby making sure that whatever your needs, there’s a highly-trained team waiting to discuss them with you.

Face to face – If you’d like a personal meeting to discuss your finances, one of our Personal Advisers will be happy to come and meet you anywhere you like to discuss your requirements.

Over the phone – For your convenience, we’re also happy to talk to you over the phone. Our team of Customer Service Staff will be happy to answer your queries and guide you to your nearest and most qualified Personal Adviser.

General enquiries – Our team of Customer Advisers are also available to help you with more day-to-day enquiries such as claims, policy information and extensions, address change etc.

All our Personal Advisers and Customer Service agents undergo rigorous training in order to ensure that they have the right knowledge and experience to support you in choosing the appropriate product that meets your needs.