Department Addresses

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American Life Insurance Company
Narayani  Complex
Pulchowk, Lalitpur
PO Box: 11590
Kathmandu, Nepal

Customer Services & Conservation Department

Contact Person:

Activities Contact Person Position Turn Around Time
Days
 Simple Reinstatement Prajani Shahi
Jashmin Manandhar
Bikram R Bajracharya
Sr. Assistant
Jr. Officer
Asst. Manager, CSC Dept.
 3
 Reinstatement by Re-dating Prajani Shahi
Jashmin Manandhar
Bikram R Bajracharya

Sr. Assistant
Jr. Officer
Asst. Manager, CSC Dept
.

 3
 Policy Changes Prajani Shahi
Jashmin Manandhar
Bikram R Bajracharya
Jr. Assistant
Jr. Officer
Asst. Manager
, CSC Dept.
 7
 Loan Sweta Baskota
Prajani Shahi
Bikram R. Bajracharya
Jr. Assistant
Sr. Assistant
Asst. Manager, CSC Dept
 2
 Partial Maturity Payment Kabita K.C
Sweta Baskota
Bikram R. Bajracharya
Jr. Officer
Jr. Assistant
Asst. Manager, CSC Dept.
 2
 Duplicate Policy Prajani Shahi
Jashmin Manandhar
Bikram R. Bajracharya

Sr. Assistant
Jr. Officer
Asst. Manager, CSC Dept

 7
 Surrender Sunita Poudel
Jashmin Manandhar
Bikram R. Bajracharya

Officer
Jr. Officer
Asst. Manager, CSC Dept.

 3
 Address Change Prajani Shahi
Jashmin Manandhar
Bikram R. Bajracharya

Sr. Assistant
Jr. Officer
Asst. Manager, CSC Dept.
 1
 Signature Change Prajani Shahi
Jashmin Manandhar
Bikram R. Bajracharya

Sr. Assistant
Jr. Officer
Asst. Manager, CSC Dept.

 1
 Full Maturity Payment
Pradeep K. Bhandari
Madhu Sudan Panta
Bikram R. Bajracharya
Jr. Officer
Jr. Officer
Asst. Manager, CSC Dept
 2



Employee Benefits Department, Group Insurance


Contact Person

1 Mr.  Surya B. Rai Director
+97715555166 Ext. 419
2 Mr. Bobby Chhetri Poudel
Officer +97715555166 Ext. 421
3 Ms. Smriti Sharma Officer  +97715555166 Ext. 420

 



Claim Services
:


Contact Person
1 Mr. Manoj Kumar Nepal Manager +97715555166 Ext. 225
2. Ms. Samina Banu
Jr. Officer +97715555166 Ext. 228
3. Ms. Bijaya Adhikari Jr. Officer +97715555166 Ext. 227
   
 



Underwriting Services

Contact Person
1 Mrs. Archana Ghimire Manager
+97715555166 Ext. 201
2 Mr. Ek Raj Pathak Officer +97715555166 Ext. 204
       



  Finance Department

Contact Person
1 Rajiv Pathak Manager +97715555166 Ext. 303

     



 Agency Department

Contact Person
1 Mr. Anindra Raj Shrestha
Agency Director
+97715555166 Ext. 405
2 Mr. Bhuwan Raut Manager +97715555166 Ext. 407




 



Operations Department

Contact Person:
1. Mr. Ram K. Yadav Head of Operations  +97715555166 Ext. 301
 
 

Training Department

Contact Person:

1 Mr. Basant Limbu
Manager +97715555166 Ext. 424
2 Mr. Saigesh Shakya Officer +97715555166 Ext. 426
3 Mr. Prashansa Dhakal Officer +97715555166 Ext. 427