Department Addresses
American Life Insurance Company
Narayani Complex
Pulchowk, Lalitpur
PO Box: 11590
Kathmandu, Nepal
Customer Services & Conservation Department
| Activities | Contact Person | Position | Turn Around Time Days |
| Simple Reinstatement | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
3 |
| Reinstatement by Re-dating | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
3 |
| Policy Changes | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
7 |
| Loan | Sangita Neupane | Jr. Officer, CSC Dept. | 2 |
| Partial Maturity Payment | Sangita Neupane | Jr. Officer, CSC Dept. | 2 |
| Duplicate Policy | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
7 |
| Surrender | Prajani Shahi | Officer | 3 |
| Address Change | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
1 |
| Signature Change | Prajani Shahi Babita Maharjan Jashmin Manandhar |
Officer Officer Sr. Officer, CSC Dept. |
1 |
| Full Maturity Payment | Puja Tamrakar | Officer, CSC Dept. | 2 |
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Contact Person
| 1 | Mr. Manish Shrestha | Sr. Manager |
+97715455166 Ext. 419 |
| 2 | Ms. Smriti Sharma | Asst. Manager | +97715455166 Ext. 420 |
| 3 | Mr. Bobby Chhetri Poudel |
Sr. Officer | +97715455166 Ext. 421 |
| 4 | Ms. Alina Shrestha | Officer | +97715455166 Ext. 413 |
Contact Person
| 1 | Mr. Manoj Kumar Nepal | Sr. Manager | +97715455166 Ext. 225 |
| 2. | Ms. Samina Banu |
Asst. Manager | +97715455166 Ext. 228 |
Contact Person
| 1 | Mr. Kamal Aryal | Sr. Manager |
+97715455166 Ext. 201 |
| 2 | Ms. Sailaza Manadhar |
Asst. Manager | +97715455166 Ext. 204 |
Contact Person
| 1 | Mr. Rajiv Pathak | CFO | +97715455166 Ext. 303 |
| 2 | Mr. Dipesh Pokharel | Financial Controller | +97715455166 Ext. 306 |
Contact Person
| 1 | Mr. Anindra Raj Shrestha |
Agency Director |
+97715455166 Ext. 405 |
| 2 | Mr. Shantiram Bhattarai | Asst. Director | +97715455166 Ext. 407 |
Contact Person:
| 1. | Mr. Dev K Lal | Head of Operations | +97715455166 Ext. 301 |
Contact Person:
| 1 | Mr. Basant Limbu |
Director | +97715455166 Ext. 424 |
| 2 | Mr. Prashansa Dhakal | Sr. Officer | +97715455166 Ext. 427 |